Q. What is FLEXXiLease?

A. FLEXXiLease is a short term leasing product specifically designed for individuals or businesses that do not want to be tied into lengthy leasing contracts. FlexxiLease gives the flexibility to change vehicles as often as every three months.

Q. What contracts do you offer?

A. FLEXXiLease are able to offer leases from 3 to 18 months. Leases under a year are subject to 1 months initial rental, plus 1 months deposit. Leases of 12 months or more are subject to 3 months initial rental and no deposit.

 

Q. What is the difference between an initial rental and a deposit?

A. Deposits are fully refundable and will be returned at the end of the lease. Initial rentals are non-refundable and are used to reduce the further monthly payments.

Q. Will I be refused a lease if I have an adverse credit history?

A. Designed for customers with adverse credit histories, company start-ups or individuals new to the country; we can offer a special vehicle leasing service through our bespoke and individually tailored Car & Commercial Leasing division.

Q. What types of vehicles do you offer?

A. We offer a diverse range of vehicles covering all segments, in both petrol and diesel, from small hatchbacks to large 4x4's. As well as high performance models and luxury executives, we are even able to offer trade and commercial vehicles such as pick-ups and long-wheel base vans. All of our vehicles are less than 18 months old, and over 90% of our fleet is less than a year old. And with our commitment to a greener environment we are even able to offer electric hybrid vehicles and cleaner diesels.

Q. Can I choose the specification of my vehicle?

A. FLEXXiLease offers great deals for various manufactures, many of which have been pre-ordered. In these instances the specification is already set, however we can always try to source a vehicle that may meet your own specification preference.

Q. What if I have found a suitable vehicle, but I need a higher mileage allowance?

A. We can arrange for ‘mileage bolt-ons’ so that high mileage users can be catered for. Please speak to our sales team for further information.

 

Q. Can you insure the vehicle for me?

A. FLEXXiLease is currently unable to offer insurance products, but we have set up special rates with our affiliate insurance providers. Please see the insurance page for more details

Q. What about delivery of my chosen vehicle and is it FREE?

A. Delivery is FREE! FLEXXiLease operates from over 16 nationwide branches and we have the means to deliver anywhere on the UK mainland direct to your home, or place of work if you are a business user.

Q. Does my vehicle come with a warranty?

A. All our vehicles come with full manufacturers' warranties, which will cover the length of the lease.

Q. What do I do in the event of an accident?

A. FLEXXiLease are fully equipped to deal with any accident that you may have been involved in. Please contact us for further details.

Q. What do I do in the event of a breakdown?

A. All our vehicles have roadside assistance provided by the one of the UK’s leading roadside assistance companies. Should a breakdown occur, please contact FLEXXiLease and we will provide you with the relevant information.

Q. Who is liable for servicing and when?

A. On a 'non-maintained' contract you are liable for all servicing issues, which needs to be carried out in line with the servicing requirements detailed in the vehicle handbook. For 'maintained' contracts FLEXXiLease will pay for servicing (as above).

 

Q. How many keys are provided with my new vehicle?

A. All vehicles provided by FLEXXiLease come with one (1) key so that In the unfortunate situation that you may lose it, FLEXXiLease are able to provide you with a spare key instantly. Rather than have you wait for a replacement key from the manufacturer that could take several days, a deposit of £250 + VAT is taken for the release of a second key which is only refunded when returned back to us.

 

Q. What does DPF mean on some models?

A. An Increasingly number of diesel vehicles on our fleet are now fitted with the latest environmentally friendly DPF systems (Diesel Particulate Filters). These filters are at the very forefront of technology and are in essence a catalytic convertor for the modern diesel engine. As well as filtering exhaust fumes they can dramatically reduce the % of soot emitted from cars, thus having a very positive effect on the environment. FLEXXiLease is commited in its social responsibility and environmental initiatives, which is why we are actively promoting vehicles with DPF systems. However due to the technology and 'optimum operating temperatures', cars with DPF systems are not reccommended for light urban users who frequently conduct short trips.

 

The reason for this is that the DPF unit does not generate enough heat to perform to its required level and will therefore result in deposits building up in the filter. Unfortunately, the cost of replacing/repairing DPF systems that have become blocked are not covered under normal manufacturer warranty, and therefore it is essential that use of vehicles with DPF systems are used within manufactuerers guidelines.

 

Our advice to all our customers is to review their normal day to day driving journeys and to see if it would facilitate a DPF vehicle.

Please note: A combination of urban and non-urban driving (ie.short trips in and around town combined with motorway driving) is perfectly acceptable for cars fitted with DPF systems.

 

For further information on DPF systems please click here.....