VEHICLES
Q. What types of vehicles do you offer?
Q. Can I choose the specification of my vehicle?
Q. How many keys are provided with my new vehicle?
CONTRACTS
Q. What contracts do you offer?
Q. What is the difference between a deposit and an initial rental?
Q. What if I have found a suitable vehicle, but I need a higher mileage allowance?
DELIVERY
Q. Do I have to pay a delivery charge?
Q. Can you deliver my chosen vehicle to off UK mainland locations?
MAINTENANCE
Q. Can you insure the vehicle for me?
Q. Does my vehicle come with a warranty?
Q. What do I do in the event of a breakdown?
Q. Who is liable for servicing and when?
OTHER
Q. I have an adverse credit history, can you help?
Q. What do I do in the event of an accident?
Q. What types of vehicles do you offer?
A. We offer a diverse range of vehicles covering all segments, in both petrol and diesel, from small hatchbacks to large 4x4's. As well as high performance models and luxury executives, we are even able to offer trade and commercial vehicles such as pick-ups and long-wheel base vans. All of our vehicles are less than 18 months old, and over 90% of our fleet is less than a year old. And with our commitment to a greener environment we are even able to offer electric hybrid vehicles and cleaner diesels.
Q. Can I choose the specification of my vehicle?
A. FLEXXiLease offers great deals for various manufactures, many of which have been pre-ordered. In these instances the specification is already set, however we can always try to source a vehicle that may meet your own specification preference.
Q. How many keys are provided with my new vehicle?
All new FLEXXiLease vehicles are delivered with two keys. Short term contracts are delivered with one key.
Q. What contracts do you offer?
A. FLEXXiLease is able to offer leases from 3 to 24 months. Leases under a year are subject to 1 months initial rental, plus 1 month's deposit. Leases of 12 month's or more are subject to 3 month's initial rental and no deposit.
Q. What is the difference between a deposit and an initial rental?
A. Deposits are fully refundable and will be returned at the end of the lease. Initial rentals are non-refundable.
Q. What if I have found a suitable vehicle, but I need a higher mileage allowance?
A. We can arrange for ‘mileage bolt-ons’ so that high mileage users can be catered for. Please e-mail our sales team for further information.
Q. Do I have to pay a delivery charge?
A. Delivery is FREE! We have deliver anywhere on the UK mainland direct to your home, or place of work if you are a business user.
Q. Can you deliver my chosen vehicle to off UK mainland locations?
A. FLEXXiLease is able to deliver to UK off shore islands but a delivery charge may be applicable. We are currently unable to offer vehicle delivery to the Republic of Ireland.
Q. Can you insure the vehicle for me?
A. FLEXXiLease is currently unable to offer insurance products, but we have set up special rates with our affiliate insurance providers. Please see the insurance page for more details
Q. Does my vehicle come with a warranty?
A. All our vehicles come with full manufacturers' warranties. You should check with the relevant manufacturer to understand the terms and conditions of their warranty.
Q. Who is liable for servicing and when?
A. On a 'non-maintained' contract you are liable for all servicing issues, which need to be carried out in line with the servicing requirements detailed in the vehicle handbook. For 'maintained' contracts FLEXXiLease will pay for servicing (as above).
Q. What do I do in the event of a breakdown?
A. All new FLEXXiLease vehicles are supplied with roadside assistance. You should check with the relevant manufacturer to understand the terms and conditions of their roadside assistance.
Q. I have an adverse credit history, can you help?
A. FLEXXiLease partners with a number of finance companies that may consider applicants with adverse credit history. Please contact us for further details.
Q. What do I do in the event of an accident?
A. FLEXXiLease partners with a number of accident management providers. Please contact us for further details.
